AUTO PARTS MERCHANDISING

WAEC SYLLABUS ON AUTO PARTS MERCHANDISING

SCHEME OF EXAMINATION


There will be two papers, Paper 1 and 2, both of which will be a composite paper to be taken at a sitting.

PAPER 1:

Will consist of forty multiple choice questions all of which must be taken in 50 minutes for 40 marks.

PAPER 2:

Will consists of two sections, Sections A and B. Both sections will last for 2 hours and carry 100 marks.

Section A:

Will consist of three questions including a compulsory one and drawn on the technical part of the syllabus. Candidates will be required to answer two questions, including the compulsory one. The section will carry 40 marks.

Section B:

Section B: Will consist of four questions based on the merchandising part of the syllabus. Candidates will be required to answer three of the questions for 60 marks.


DETAILED SYLLABUS

S/NSECTIONSCONTENTSNOTES
1.TECHNICAL SECTION

(A) AUTOMOBILE PARTS

 (1) SAFETY IN AUTO PARTS MERCHANDISING SHOP:
i. Definition of safety.
ii. Safety clothing ( helmet,goggle, hand glove, nosemask, foot boot, over alldress)
iii. Fire extinguisher: types ofextinguishers
iv. Causes and prevention ofaccident
(2) ENGINE PARTS:
i. Identification of parts, examples Piston, Pistonrings, Connecting rod,Camshaft, Crankshaft,Valves, Cylinder head andOil pump.
ii. Sketching of Engine parts aslisted above.
iii. Location and functions ofengine parts.
(3) TRANSMISSION SYSTEM(CLUTCH):
i. Identification of parts of aclutch.( flywheel, clutchplate, pressure plateassembly and releasebearing)
ii. Functions of the clutch parts.
(4) TRANSMISSION SYSTEM (GEAR BOX):
i. Types of gear box:(manual – 3, 4 & 5 speedsand automatic transmission)
ii. Functions of gear box.
(5) TRANSMISSION SYSTEM (PROPELLER SHAFT AND REAR AXLE ASSEMBLY):
i. Types of propeller shafts anduniversal/sliding joints.
ii. Functions of thetransmission system parts.
iii. Identification of parts of axle assembly.
(6) SUSPENSION SYSTEM:
i. Types. (Normal beam andindependent suspensionsystem.)
ii. Parts of suspension system-Damper, spring (coilsprings, torsion bar, leafspring)
iii. Functions of the parts.
(7) COOLING SYSTEM:
i. Types.( water and aircooling system)
ii. Functions of the coolingsystem.
iii. Parts of water and aircooling systems.( Radiators,fan blade, fan belt, waterpump, water host andthermostat).
(8) STEERING SYSTEM:
i. Types. (Manual and powerassisted steering.)
ii. Parts of a steering (steeringgearboxes, steering wheel,steering shaft and tie-rod.
iii. Functions of the parts.
(9) BRAKING SYSTEM:
i. Types. (Disc and drum)
ii. Parts. ( master cylinder,wheel cylinder, connecting pipe, brake pads, brakeshoes/ lining)
iii. Functions of the parts.
(10) LUBRICATION SYSTEM:
i. Parts. ( Oil tank/sump, Oilfilter, Oil cooler, Oil seal,Pressure switch and Oilpump & types
ii. Types of lubricant (Oil andgrease)
iii. Types of Oil (SAE40,SAE60 and SAE 30/20w)
iv. Quality and uses of oil andgrease.
(11) ELECTRICAL PARTS:
i. Components ( Battery, fuse,electrical control unit/brainbox, alternator, ignition,coil, bulb, and cut-out)
ii. Identification of thecomponents.
iii. Functions of the component.
(12) WHEELS AND TYRES:
i. Types of wheel ( Spokewheel, alloyed wheel andpressed steel wheel)
ii. Types of tyres (tube andtubeless)
iii. Sizes of wheel and tyre.
iv. Functions of wheel and tyre.

(B) TOOL, TEST EQUIPMENT AND ACCESSORIES

 (1) TYPES OF TOOLS AND THEIR USES:
i. General tools (Spanner,harmer, mallet, allen key,screw driver, and plier)
ii. Special tools (Extractor,pullers, Sledge hammer, andlifters)
iii. Differences between generaland special tools
(2) CARE OF TOOLS:
i. Ways/means of caring fortools e.g.(greasing, cleaningand packing,)
ii. Effects of improper toolscare
(3) TEST EQUIPMENT:
i. Types (Spark plug cleaner,engine analyzer, dwell angletester, Exhaust gas analyzer,and vacuum tester)
ii. Functions of different typesof test equipment.
(4) MAINTENANCE OF TEST EQUIPMENT:
i. Knowledge of starting andstopping of the equipment.
ii. Importance/Uses ofmanufacturers’ manuel.
(5) ACCESSORIES:
i. Definition.
ii. Importance.
iii. Care of accessories.
iv. Types ( steering cover, carradio, wheel cover, seatcover and car cover)

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2.MERCHANDISING SECTION

(A) STORAGE, CATALOGING AND VISUAL PRESENTATION

 (1) STORAGE:
i. Definition
ii. Process and ways of storingparts
iii. Reasons for proper storingof parts
(2) CATALOGUING:
i. Definition.
ii. Functions
iii. Process of locating Autoparts using Catalogue.
(3) RE-ORDER QUANTITY:
i. Meaning
ii. Importance/Advantage of reorderquantity.
iii. The process of re-orderingauto- parts quantity /Stock
iv. Principle of maintainingparts/stock level and itsimportance.
v. Calculations (Re-order level,FIFO and LIFO)
(4) VISUAL PRESENTATION:
i. Methods of itemspresentation/grouping/arrangement of parts ( by branding andmanufacturers/models
ii. Advantages of itempresentation.
(5) INVENTORY:
i. Definition.
ii. Types( Daily, Periodic andannual)
iii. Procedure for inventorytaking( use of bin card)
(6) PRODUCT SOURCING:
i. Definition.
ii. Ways of sourcing products
iii. Importance.

(B) SALES, INVOICING, FORCASTING, RECORD KEEPING, FUND RAISING, MARKET ANALYSIS, ADVERTISING, VALUE PRICING AND CUSTOMER SERVICES.

 (1) SALES:
i. Definition.
ii. Types ( Cash, Credit/deferred sales)
iii. Method of selling (Personal,door-to-door, trade fairs,open market, unit shops.
iv. Explanation and procedurefor sales calls
(2) INVOICING:
i. Meaning.
ii. Contents.
iii. Uses/Importance.
(3) FORECASTING:
i. Definition.
ii. Need/Reasons forforecasting.
iii. Advantages of forecasting.
(4) RECORD KEEPING:
i. Types of records. (salejournal, purchases journal,sales ledger, purchaseledger, invoice, receipt andcash book.)
ii. Process of keeping therecords
iii. Uses of the various records.
(5) FUND RAISING(SOURCE OF FINANCE):
i. Definition of fund raising.
ii. Types of fund.
iii. Source/ways of raising fund.
iv. The process/procedure ofraising fund.
(6) MARKET ANALYSIS:
i. Definition of market.
ii. Definition of marketanalysis.
iii. Definition of marketsegment.
iv. Explanation of Marketsegmentation.
v. Procedure and basis forMarket Segmentation.
(7) VALUE PRICING:
i. Definition.
ii. Types.
iii. Application.
(8) ADVERTISING:
i. Definition.
ii. Types.
iii. Media of advertising.
iv. Advantages.
(9) CUSTOMER SERVICE:
i. Meaning
ii. Types
iii. Importance/advantages
iv. Handling of customers’complaints

( C ) WARRANTY/GUARANTY AND REGULATORY BODIES.

 (1) WARRANTY/ GUARANTY:
i. Meaning.
ii. Importance.
iii. Procedure for claimingwarranty/guaranty right
iv. Process of losing warrantyright
(2) REGULATORY BODIES:
i. Reason for regulation.
ii. Quality control ( Definitionand types)
iii. Ways to improve quality.
iv. Examples of RegulatoryBody. (Standard Organisation of Nigeria-SON, Consumer ProtectionBoard and Society ofAutomobile Engineers–SAE)
v. Functions.

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(D) ENTREPRENUERSHIP

(1) INTRDUCTION TO AUTO PARTS MERCHANDISING:
i. Definition of merchandising.
ii. Explanation of Auto partsmerchandising.
(2) PERSONAL QUALITIES OF A MERCHANDISER:
i. Qualities of an auto parts seller.
(3) ETHICAL BUSINESS BEHAVIOUR:
i. Definition.
ii. Type
iii. Explanation of behaviorexpected of an Auto partseller.

RECOMMENDED READING LIST

1. Technology For Motor Vehicle Mechanics, Parts 1, 2 & 3. By Mudd, S.C.
2. Motor Vehicle Technology and Practical Work. By Dolan, D. A.
3. Principles of Marketing. By Philip Kotler.
4. Marketing. By Giles, G.B. ( The M & E Hand book)

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